WaFd Bank’s response to the evolving COVID-19 Outbreak:
Effective March 17, WaFd Bank is restricting access to all branch lobbies through March 31.
WaFd Bank is working to provide safe banking options for our clients. Though our lobbies are closed to
the public, almost all branches remain open, staffed and operating with normal business hours. We are
implementing these restrictions on lobby traffic to follow guidelines for social distancing designed to
protect public health. We will continue to sanitize our locations by routinely wiping down all hard
surfaces including ATM screens, drive up windows and night deposit drops. We continue to follow the
guidance of the National Department of Health and Human Services and CDC to combat and contain the Novel
Coronavirus (COVID-19) https://www.hhs.gov/ throughout the eight western states we
Restricted Lobby Access: Despite many school and retail
closures, bank locations remain open to serve clients through the drive-up windows, the night deposit
drops, local staff via the phone, and ATMs. If your branch does not have a drive through or night
deposit, please visit one of our other WaFd Bank locations or call ahead to discuss how we can assist
you. If you have questions or need access to your safe deposit box, please call your branch or the
client care center to make necessary arrangements at 1-800-324-9375.
Branch Closures: When we are made
aware of potential
direct exposure to the virus, that location may be temporarily closed to undergo deep cleaning. In some
cases, a branch may be closed for longer periods related to the inability to safely conduct transactions
and maintain social distance between clients and our employees.
- Seattle - Downtown at 425 Pike Street, Seattle,
- Las Cruces - Telshor at 1800 S Telshor
Blvd, Las Cruces, NM 88011
- Bellevue - West at West at 10001 NE 8th St,
Bellevue, WA 98004
- Bothell at 10015 NE 183rd, Bothell, WA
- Bothell - Canyon Park at 22904 Bothell
Everett Hwy, Suite B, Bothell, WA 98021
- Kirkland at 116 Kirkland Ave, Kirkland, WA
- Seattle -
California/Fauntleroy at 6428 California Ave. S.W., Seattle, WA 98136
- Dallas Midtown at 5420 LBJ Freeway, Suite 200, Dallas,
- Lake Oswego at 220 A Avenue, Suite 100, Lake Oswego, OR
- Federal Way at 2020 320th Street, Suite A, Federal Way, WA 98003
- Highland Springs at 8000 Frankford Road, Dallas, TX, 75252
- Monroe at 19265 Highway Rt 2, Monroe, WA 98272
Other Ways to Bank with Us: As we work through this
National Emergency, we encourage our clients to use mobile and online banking as well as phone banking.
Our bank ATMs accept both cash and check deposits. If you need assistance via the phone, please call our
Client Care Center 24 hours a day, 7 days a week at 1-800-324-9375. And
that many stores are reluctant to accept cash for the health and safety of the employees. Using your
debit card to access your funds is recommended.
Businesses Needing Assistance: WaFd is pleased to be in
a position of strength that allows us to offer lines of credit to small businesses who have been
impacted by COVID-19. You’ll find details on our Small Business Lifeline here.
Please check back for further updates. We encourage everyone to practice the health safety tips
recommended by the Centers
for Disease Control.
We truly appreciate your business, are honored to serve you, and thank you for your understanding as we
work through this period together.