Q: What are the daily limits on my WaFd debit card?

ATM Withdrawals and POS Limits Transaction Type Consumer Limits Business Limits POS (Point of Sale) $3,000 per day per card $5,000 per day per card ATM Withdrawal $800 per day per card $800 per day per card

Question 1

I forgot my debit card PIN. How do I reset it?

Accepted Answer

If you've forgotten your debit card PIN please call 800-992-3808.

Question 2

How do I disable my lost or stolen debit card?

Accepted Answer

If you've lost your debit card or suspect it's been stolen, there are two ways to lock it or temporarily disable your card:

Online Banking or Mobile App: Sign In to your WaFd account and navigate to 'Manage My Debit Cards.'
Contact Support: Call our support team at 800-324-9375.

Choose the option that's most convenient for you, and we'll assist you in securing your card.

Question 3

What should I do if I see suspicious activity on my account?

Accepted Answer

If you spot or receive a notification about suspicious activity on your account, please call us right away. You may call your local branch, or our Client Care Center is available at 800-324-9375.

Question 4

How do I access my funds if I'm traveling abroad?

Accepted Answer

The security of your funds is our utmost concern. That's why we monitor your accounts for suspicious, international activity. If you're heading outside the US, please call your local branch or 800-324-9375 and notify us of your travel plans. We'll adjust your debit card settings so that you're free to travel and access cash without disruption. For international travelers, our debit cards can be used at over 355,000 ATMs worldwide, third party usage and foreign exchange fees may apply.

Question 5

How do I know if I can tap to pay with my card?

Accepted Answer

Look for the Contactless Indicator on your card to know if you can use it to pay for purchases.

Question 6

Do I actually have to tap my contactless card on the contactless-enabled terminal?

Accepted Answer

No. However, the card should be close (within 1-2 inches) to the Contactless Symbol on the contactless-enabled terminal.

Question 7

How long do I need to hold my contactless card to the contactless-enabled terminal?

Accepted Answer

You should hold your contactless card to the contactless-enabled terminal for 1-2 seconds.

Question 8

Can I unknowingly make a purchase if I am in close proximity to a contactless-enabled terminal?

Accepted Answer

No. Contactless technology requires the merchant to first initiate the payment, and the contactless card must be held in close proximity (1-2 inches) to the terminal for the transaction to take place.

Question 9

For the new contactless card, will I get a new card number and PIN?

Accepted Answer

Your card number will not change. You will have the option to change your PIN when you activate the new card.

Question 10

What are the daily limits on my WaFd debit card?

Accepted Answer

ATM Withdrawals and POS Limits

Transaction Type	Consumer Limits	Business Limits
POS (Point of Sale)	$3,000 per day per card	$5,000 per day per card
ATM Withdrawal	$800 per day per card	$800 per day per card

Debit Cards

Open a checking account and choose your Debit Card!

WaFd Bank's debit cards include EMV chip technology and are enabled for contactless payments at thousands of contactless-enabled checkouts, providing for a fast and secure way to "tap" and pay, without handing over or inserting your card.

Our cards include surcharge-free access to over 40,000 MoneyPass ATMs around the country and Visa Purchase Alerts, giving you greater access and control of your money.

Have Questions?

See our Debit Card FAQs.

Choose Between Standard, Seattle Seawolves & Seattle Kraken Debit Cards

Use your WaFd Bank contactless card to make payments

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Digital Wallet

Visa Debit Card purchase alerts

Frequently Asked Questions