WaFd Bank Is Proud to Be Recognized and Awarded Best Bank
Working together isn't new for us. Here's how we earned this honor.
Newsweek Best Bank winners are assessed on more than 30 separate factors, covering the overall health of the bank, customer service performance and features, digital and branch presence, account and loan options, interest rate offerings and fees. Among the specific data collected: the average service charges collected on deposit accounts during the first quarter of 2023; average interest paid on deposit accounts during the first quarter of 2023; the number of complaints submitted to the Consumer Financial Protection Bureau and how quickly the bank responded, the kinds of loan and account products offered; mobile app scores; the kinds of customer service features offered; overall health of the bank as determined by DepositAccounts.com; and, depending on the Best Bank accolade, branch presence.
Forbes partnered with market research firm Statista to survey approximately 31,000 U.S. residents, all of whom were asked to name and evaluate the institutions where they have a checking or savings account. Criteria included customer service, the quality of financial advice staff were able to offer, whether fees are transparent and reasonable, and the overall level of trust they inspired, among others. WaFd Bank is proud to have received this award!
From digital options, touchless transactions and increased non-profit contributions to help our neighbors, we're still here for YOU. Our mission is to strengthen communities and the financial well-being of our clients by delivering secure, reliable, common sense banking solutions, and we're committed to building relationships with clients, shareholders, and the community at large. Together, we create opportunities that strengthen neighborhoods and the lives of those we serve.