Q: What is WaFd Bank's routing number?

The WaFd Bank routing number is 325070980 for all transactions, including wire transfers, automatic or direct deposits, Automated Clearing House (ACH) transactions and ordering checks.

Question 1

Does WaFd Bank offer car, motorcycle, RV, or boat loans?

Accepted Answer

WaFd Bank does not offer car, motorcycle, RV, or boat loans, but our WaFd Bank Insurance Group does offer insurance policies for these items and more to meet your insurance needs. To learn more visit www.wafdinsurance.com or call 800-562-2555.

Question 2

How do I update my mortgage hazard insurance?

Accepted Answer

Please contact your insurance agent and request that they send us evidence of acceptable Hazard Insurance coverage. Verification may be emailed to docsend@fmq.alliedsolutions.net. If you have any questions, call 800-653-8812.

Question 3

How do I access my account online?

Accepted Answer

Access your WaFd Bank checking, savings, money market and CDs—as well as your loans with us—via online and mobile banking. Sign up is easy, just visit our Online Banking and Mobile enrollment page
You'll need at least one account number along with your Social Security Number to get started. Once you're enrolled, you can also download our mobile app and link your accounts to your smartphone. Start with a visit to the Apple App or Google Play store and search for "WaFd Bank"

Question 4

How do I reset my password?

Accepted Answer

You will need your username to reset your password. If you don't know your username, you can retrieve it here. After clicking the green Sign In button, choose Forgot Password. Enter your username, last name, Social Security Number, and your birthday. Then, you'll be sent a one-time verification code using either the phone number or email we have on record so we can verify it's really you. Enter the code in the next screen, hit submit, and then you'll choose your new password.

Question 5

How can I retrieve my username?

Accepted Answer

Simply choose Forgot Username after clicking the green Sign In button. You'll provide your last name, Social Security Number, and your birthday. Then, you'll be sent a one-time verification code using either the phone number or email we have on record so we can verify it's really you. Enter the code in the next screen, hit submit, and your username will be displayed.

Question 6

What is WaFd Bank&#x27;s routing number?

Accepted Answer

The WaFd Bank routing number is 325070980 for all transactions, including wire transfers, automatic or direct deposits, Automated Clearing House (ACH) transactions and ordering checks.

Question 7

Is WaFd Bank a credit union?

Accepted Answer

WaFd Bank is not a credit union. We are a full-service national bank that does not require membership. We provide FDIC deposit insurance for our clients.

Question 8

Did Washington Federal change its name?

Accepted Answer

We did change our name from Washington Federal to WaFd Bank. We are still the same bank you trust. We launched the simplified name because the previous title did not emphasize that we are a bank. Our solution? Put the word "bank" in our name - WaFd Bank.

Question 9

What does WaFd stand for?

Accepted Answer

WaFd is our longtime nickname and an abbreviation of Washington Federal for over a century. WaFd Bank also aligns with our NASDAQ ticker symbol—WAFD. We pronounce it “Wah-Fed”. For more information visit our About Us page.

Question 10

How many branches does WaFd Bank have?

Accepted Answer

We currently have over 200 WaFd Bank Branches to serve our clients in the nine western states of Arizona, California, Idaho, Nevada, New Mexico, Oregon, Texas, Utah and Washington. Check out our branch locations and ATM locations.

Question 11

What to do if I&#x27;ve lost my debit card?

Accepted Answer

Call us right away if you've lost your debit card or suspect it might be stolen. You may call your local branch, or our Client Care Center is available at 800-324-9375.

Question 12

Can I open an account online at WaFd Bank?

Accepted Answer

Yes. Apply for a WaFd Bank account through our simple and secure site in just minutes.

Question 13

How do I find my WaFd Bank account number?

Accepted Answer

Find your account number by signing in to online banking, checking your bank statement or looking at the bottom line of your printed checks. You may also contact your local branch for further assistance.

WaFd check's routing, checking and check number

Question 14

How do I request a copy of my bank tax statement?

Accepted Answer

Please contact the Client Care Center at 800-324-9375 to request your 1099/1098 as they are not available online.

Question 15

How do I add/remove someone to/from my bank account?

Accepted Answer

Please visit your local branch to add/remove someone to/from a bank account as this type of change requires a physical signature.

Question 16

How do I go paperless with WaFd Bank?

Accepted Answer

To receive paperless statements, simply Sign In to Online Banking, select Statements from the menu and then select Account Statements. On the right click the "Go Green! Go Paperless!" link.

Question 17

How do I change my address with WaFd Bank?

Accepted Answer

To change your address for your bank account, please contact your local branch or our Client Care Center at 800-324-9375.

Question 18

When can I expect an electronic bank deposit to my WaFd Bank account?

Accepted Answer

WaFd Bank processes electronic payments during business hours Monday through Friday, except on Federal holidays when the bank is closed.

Question 19

Does WaFd Bank process payments on public bank holidays or weekends?

Accepted Answer

No, WaFd Bank processes electronic payments during business hours Monday through Friday as we are closed on Federal holidays.

Question 20

How do I deposit a check after hours?

Accepted Answer

There are two easy ways to deposit a check on evenings and weekends. Every WaFd Bank branch has a smart ATM that allows you to deposit checks (and cash) without using an envelope. And you'll see images of your deposited check right on your receipt.
You can also deposit a check using your smartphone. With Mobile Photo Deposit, use the WaFd Bank mobile banking app to snap a photo of the front and back of your check. Just follow the on-screen instructions.

Reminder: A hold applies to items deposited via the ATM or mobile photo deposit until we can verify the validity of the items deposited. If you'd like to request that the hold be removed earlier than normal, please call our Client Care Center at 800-324-9375.

Question 21

How do I order or reorder checks?

Accepted Answer

Order personal checks by calling us at 800-324-9375 or contacting your local branch.

To order business checks, contact Superior, our new check vendor, directly at 888-590-7998 Monday through Friday from 5am to 6pm Pacific Standard Time. You can also request a quote to have a Superior representative contact you.

Question 22

Can my WaFd Bank account be under $1000?

Accepted Answer

Yes. WaFd checking and savings accounts may be opened for as low as $25. The Money Market account opening deposit is $100. Visit WaFd Bank's Checking and Savings pages for more details.

Question 23

How do I close my bank account?

Accepted Answer

Closing a bank account requires a physical signature, please reach out to your local WaFd Bank branch.

Question 24

How do I add a beneficiary to my account?

Accepted Answer

Please visit your local branch to add beneficiaries to your account. We will need information about each beneficiary including: full name, date of birth, address, and Social Security Number.

Question 25

What happened to telephone banking?

Accepted Answer

WaFd Bank has rolled out a new Voice-Activated Banking service that has replaced our traditional telephone banking.

Question 26

What is Voice-Activated Banking?

Accepted Answer

Voice-Activated Banking is a service that uses your unique voice to verify who you are. After you've authenticated your identity securely using your voice, our automated service lets you manage your accounts using voice commands such as “What's my balance?” or “Transfer funds”.

Signing up is easy:

If you haven't already, you must sign up for consumer online or mobile banking.
Next, please call 800-324-9375 so that we can set up your Voice-Activated Banking profile—you'll then be guided to record your voice, so that our service can authenticate you going forward.
Anytime you call in, the service will ask you to authenticate using your voice. Once authenticated, the service will say "Hi, how can I help you today?" and will then offer suggestions such as "provide account balance", "make a transfer", or "talk to an agent".

Question 27

Does WaFd Bank have Zelle^®?

Accepted Answer

WaFd Bank has Zelle. It's a fast, safe and easy way to send money to friends, family and associates in minutes¹, right from the WaFd Bank mobile app or online banking. You must have a bank account in the U.S. to use Zelle. Transactions typically occur in minutes when the recipient's email address or U.S. mobile number is already enrolled with Zelle. Send money with Zelle.

Question 28

Does WaFd Bank offer notary services?

Accepted Answer

WaFd Bank is pleased to offer complimentary notary services at our branch locations.

Question 29

Does WaFd Bank have ATMs?

Accepted Answer

Do we ever! We have thousands of Fee-Free ATM locations.

Question 30

I&#x27;m getting a text message with a link from WaFd Bank, is this legitimate?

Accepted Answer

If they are coming from the number 76369, yes it is legitimate. This is a free, secure, and personalized mobile communication network providing you relevant information about your account and other educational content. When you are connected to this free service, a personal message feed will be automatically created for you. An SMS message will be sent to your mobile device with a link to access your personal message feed. Unlike social media platforms, no one can see the messages on your feed but you. When you have new content or a message posted to your feed, you will receive an SMS alert to notify you, which is the text message you received.

Question 31

What are the benefits of getting text message alerts for a personalized news feed?

Accepted Answer

Your news feed provides you with the fastest and easiest way to stay on top of your most important communications from WaFd Bank. Designed just for you, this delivers the information you need, right when you need it, to your own private online message feed.

Question 32

Am I charged for text messages or for my personalized news feed?

Accepted Answer

The service is free, but depending on your mobile plan, standard message and data rates may apply. Msg & Data Rates may apply disclaimer is included with every SMS message, and you have the ability to opt out when you receive a message from us.

Question 33

Can I opt out of the text and news feed program?

Accepted Answer

You can opt out of receiving notifications at any time by going to the most recent message you received, and texting back STOP.

Question 34

Will my information be sold to a 3rd party?

Accepted Answer

Your information is secure and will never be sold to a third party.

Question 35

Is this feed directly linked to my personal bank accounts?

Accepted Answer

No, you will have your own separate login credentials to any service or platform you access with WaFd Bank.

Question 36

How do I set up direct deposit?

Accepted Answer

Many businesses offer the option to update direct deposit information directly through their payroll or human resources department, site, or application. If that option is not available, you may follow these simple steps:

Log in to WaFd online banking or the app
Choose the account you want your direct deposit to go into
In the app, choose the Direct Deposit icon near the top. In online banking, you'll see a widget on the right side of the screen.
Follow the prompts to find your payroll provider, enter your credentials, and confirm the account you want your money to be deposited into. Done!

For Social Security or other government payments go to fiscal.treasury.gov/GoDirect to enroll.

Question 37

What information do I need to provide to my employer or payer for direct deposit?

Accepted Answer

Your employee ID or Social Security Number
Your WaFd Bank account number - How do I find the routing number and my account number?
Your WaFd Bank Routing/ABA Number: 325070980
Your WaFd Bank account type
Some employers or payers will require a WaFd Bank voided check - How do I order checks?

Question 38

How long does it take for direct deposit to be activated?

Accepted Answer

In most cases, direct deposit takes one to two pay cycles. This can vary by employer or payroll provider. Please check directly with your employer or payer for specific timing.

Question 39

Can I split my direct deposit into multiple accounts?

Accepted Answer

Yes, in many cases, you can split your direct deposit into multiple accounts. To set up multiple account allocations for your direct deposit, you will need to provide the relevant account numbers, routing numbers, and account types for each designated account to your employer or payer.

Question 40

Is direct deposit available for government benefits like Social Security or Military?

Accepted Answer

Yes. Go to fiscal.treasury.gov/GoDirect to enroll.

Question 41

Can I change my direct deposit information if I switch banks or get a new account?

Accepted Answer

Yes, you can change your direct deposit information if you switch banks or get a new account. Notify your employer or payer as soon as possible about the change in your banking information. They will provide you with the necessary forms or instructions to update your direct deposit details.

You can also change your direct deposit inside WaFd online banking or the app! Follow these easy steps to get it done in just a few minutes:

Log in to WaFd online banking or the app
Choose the account you want your direct deposit to go into
In the app, choose the Direct Deposit icon near the top. In online banking, you'll see a widget on the right side of the screen.
Follow the prompts to find your payroll provider, enter your credentials, and confirm the account you want your money to be deposited into. Done!

Question 42

What if I need to stop or cancel my direct deposit?

Accepted Answer

If you need to stop or cancel your direct deposit, notify your employer or payer immediately and inform them of your decision to stop or cancel your direct deposit.

Question 43

Will I receive a confirmation when my direct deposit is set up?

Accepted Answer

For direct deposit set up confirmation, please contact your employer or payer. You can set up account alerts to be notified when your payroll is deposited to your WaFd Bank account.

Question 44

Can my child direct deposit into their Greenlight account?

Accepted Answer

Yes! Follow the Greenlight direct deposit instructions.

Question 45

How do I find the routing number and my account number?

Accepted Answer

The routing number and your account number can be found on your WaFd bank check. WaFd Routing Number: 325070980

You can also find your account number by signing into online banking or into the WaFd mobile app. On your account transaction page, you can see your account number next to your account name.

Click theeye icon to reveal the entire account number.

WaFd Bank online banking transaction page

Question 46

How will I know if my direct deposit switch was made successfully?

Accepted Answer

You will get a confirmation email from the bank if the direct deposit setup was successful. You can also log in directly to your employer or payroll provider and verify the update.

Question 47

What if I don&#x27;t see my employer?

Accepted Answer

If you can't find your employer or payroll provider, you can get a prefilled PDF with the information you will need to set up direct deposit with your employer or payroll provider through the Direct Deposit feature inside online banking and the app. You an also use WaFd Bank's direct deposit form and submit that to your employer or payroll provider.

Question 48

What if I don&#x27;t remember my credentials?

Accepted Answer

If you don't know your payroll credentials, you can go directly to your payroll provider's website and follow their reset or setup instructions. If you don't know your payroll provider or don't have an account, please contact your company's HR department for assistance.

Question 49

What if I do not want to enter my credentials?

Accepted Answer

If you do not wish to enter your credentials you can use WaFd Bank's direct deposit form and submit the completed form to your employer or payroll provider.

Question 50

How can I revert a direct deposit switch?

Accepted Answer

To reverse your direct deposit, log in to your employer's payroll system and manually update your bank account to the desired account. If you need assistance, please contact your HR department.

Question 51

Are there minimum or maximum amounts for a direct deposit switch?

Accepted Answer

No, there are no minimum or maximum limits or amounts.

WaFd Bank Frequently Asked Questions

Mortgages and Other Loans

Online Banking and the WaFd Mobile App

About WaFd Bank

About Your Account

Services, Tools and More

Direct Deposit

Awarded America's Best-in-State Bank