Q: What is WaFd Bank's routing number?

The WaFd Bank routing number is 325070980 for all transactions, including wire transfers, automatic or direct deposits, Automated Clearing House (ACH) transactions and ordering checks.

Q: What if I've forgotten my username or password?

Reset your password. Remember username . If you run into trouble and need help, please feel free to call our Client Care Center which is open 24 hours a day 7 days a week at 1-800-324-9375 or email onlinebanking@wafd.com . If you're a business, you should call us or email businessdepositops@wafd.com . (Email inquiries are responded to within 1-2 business days.)

Q: Does WaFd Bank have Zelle ® ?

WaFd Bank has Zelle ® . It's a fast, safe and easy way to send money to friends, family and associates in minutes 1 , right from the WaFd Bank mobile app or online banking. You must have a bank account in the U.S. to use Zelle ® . Transactions typically occur in minutes when the recipient's email address or U.S. mobile number is already enrolled with Zelle ® . Send money with Zelle ® .

Question 1

What is WaFd Bank's routing number?

Accepted Answer

The WaFd Bank routing number is 325070980 for all transactions, including wire transfers, automatic or direct deposits, Automated Clearing House (ACH) transactions and ordering checks.

Question 2

What if I've forgotten my username or password?

Accepted Answer

Reset your password.
Remember username.
If you run into trouble and need help, please feel free to call our Client Care Center which is open 24 hours a day 7 days a week at 1-800-324-9375 or email onlinebanking@wafd.com.
If you're a business, you should call us or email businessdepositops@wafd.com. (Email inquiries are responded to within 1-2 business days.)

Question 3

How do I deposit a check after hours?

Accepted Answer

There are two easy ways to deposit a check on evenings and weekends. Every WaFd Bank branch has a smart ATM that allows you to deposit checks (and cash) without using an envelope. And you'll see images of your deposit check right on your receipt.
You can also deposit a check using your smartphone. With Mobile Photo Deposit, use the WaFd Bank mobile banking app to snap a photo of the front and back of your check. Just follow the on-screen instructions.

Reminder: A hold applies to items deposited via the ATM or mobile photo deposit until we can verify the validity of the items deposited. If you'd like to request that the hold be removed earlier than normal, please call our Client Care Center at 1-800-324-9375.

Question 4

How do I access my account online?

Accepted Answer

Access your WaFd Bank checking, savings, money market and CDs – as well as your loans with us – via online and mobile banking. Sign up is easy, just visit our Online Banking and Mobile enrollment page.
You'll need at least one account number along with your Social Security Number to get started. Once you're enrolled, you can also download our mobile app and link your accounts to your smartphone. Start with a visit to the Apple App or Google Play store and search for “WaFd Bank”.

Question 5

What to do if I've lost my debit card?

Accepted Answer

Call us right away if you've lost your debit card or suspect it might be stolen. You may call your local branch, or our Client Care Center is available at 1-800-324-9375.

Question 6

Does WaFd Bank offer car, motorcycle, RV, or boat loans?

Accepted Answer

WaFd Bank does not offer car, motorcycle, RV, or boat loans, but our WaFd Bank Insurance Group does offer insurance policies for these items and more to meet your insurance needs. Visit WaFd Bank Insurance Group to learn more. www.wafdinsurance.com or call 1-800-562-2555.

Question 7

Did Washington Federal change its name?

Accepted Answer

Washington Federal did modify the name, to WaFd Bank. We are still the same bank you trust. We launched the simplified name because the previous title did not emphasize that we are a bank. Our solution? Put the word “bank” in our name - WaFd Bank.

Question 8

What does WaFd stand for?

Accepted Answer

WaFd is our longtime nickname and an abbreviation of Washington Federal for over a century. WaFd Bank also aligns with our NASDAQ ticker symbol—WAFD. We pronounce it “Wah-Fed”. For more information visit our About Us page.

Question 9

How do I find my WaFd Bank account number?

Accepted Answer

Find your account number by signing into online banking, checking your bank statement or looking at the bottom line of your printed checks. You may also contact your local branch for further assistance.

Question 10

Does WaFd Bank have Zelle^®?

Accepted Answer

WaFd Bank has Zelle^®. It's a fast, safe and easy way to send money to friends, family and associates in minutes¹, right from the WaFd Bank mobile app or online banking. You must have a bank account in the U.S. to use Zelle^®. Transactions typically occur in minutes when the recipient's email address or U.S. mobile number is already enrolled with Zelle^®. Send money with Zelle^®.

Question 11

How many branches does WaFd Bank have?

Accepted Answer

We currently have over 200 WaFd Bank Branches to serve our clients in the eight western states of Washington, Oregon, Idaho, Utah, Arizona, Nevada, New Mexico and Texas. Check out our branch locations and ATM locations.

Question 12

Is WaFd Bank a credit union?

Accepted Answer

WaFd Bank is not a credit union. We are a full-service regional bank that does not require membership. We provide FDIC deposit insurance for our clients.

Question 13

Can my WaFd Bank account be under $1000?

Accepted Answer

Yes, however, depending on your account type a balance of $1,000 minimum may be needed to earn interest and avoid a monthly service charge. Visit the WaFd Bank Checking and Savings pages for more details.

Question 14

What types of loans does WaFd Bank offer?

Accepted Answer

WaFd Bank has the loan for you: Refinancing, Remodeling, Custom Construction, Home Equity, Lot Loans, or Commercial Real Estate and business loans and lines of credit. We're here to help.

Question 15

Does WaFd Bank offer portfolio loans?

Accepted Answer

We're proud to be a portfolio lender. We originate and retain your mortgage loan for the entire term. Since we don't sell our loans to the secondary market, we're able to provide our borrowers with flexibility and one-to-one service – plus we are always here if you have questions. What is a Portfolio Lender?

Question 16

Does WaFd Bank offer notary services?

Accepted Answer

WaFd Bank offers free notary services at most of our local branch locations. To find out if your local WaFd Bank branch supports notary services, please contact your local branch ahead of time and setup an appointment Find a local WaFd Branch.

Question 17

How do you go paperless with WaFd Bank?

Accepted Answer

To go paperless simply sign-in to Online banking, choose settings at the top of the page, then select Statements – follow the prompts to enroll all eligible accounts for paperless statements.

Question 18

Does WaFd Bank have ATMs?

Accepted Answer

Do we ever! Over 37,000 Fee-Free ATM locations.

Question 19

Can I open an account online at WaFd Bank?

Accepted Answer

Yes. Apply for a WaFd Bank account through our simple and secure site in just minutes.

Question 20

What is My WaFd Wins?

Accepted Answer

Secure Checking is now My WaFd Wins to emphasize the many great benefits you get with Green Rewards and Stellar Plus Checking.

Question 21

How do I order more checks?

Accepted Answer

Order more checks online by visiting OrderMyChecks.com® Official Site - Order Checks by Harland Clarke or contact our Client Care Center at 1-800-324-9375.

Question 22

How do I request a copy of my bank tax statement?

Accepted Answer

Please contact the Client Care Center @ 1-800-324-9375 to request your 1099/1098 as they are not available online.

Question 23

How do I change my address with WaFd Bank?

Accepted Answer

To change your address for your bank account, please contact your local branch or our Client Care Center at 1-800-324-9375.

Question 24

How do I close my bank account?

Accepted Answer

Closing a bank account requires a physical signature, please reach out to your local WaFd Bank branch.

Question 25

How do I add/remove someone to/from my bank account?

Accepted Answer

Please contact your local branch to add/remove someone to/from a bank as this type of change requires a physical signature.

Question 26

When can I expect an electronic bank deposit to my WaFd Bank account?

Accepted Answer

WaFd Bank processes electronic payments business days (Monday through Friday, except Federal holidays.)

Question 27

Does WaFd Bank process payments on public bank holidays or weekends?

Accepted Answer

WaFd Bank only processes electronic payments on business days Monday through Friday, excluding public bank holidays.

Question 28

How to update your mortgage hazard insurance?

Accepted Answer

Please contact your insurance agent and request that they send us evidence of acceptable Hazard Insurance coverage. Verification may be emailed to wafederal@insurancetrackingceter.com. If you have any questions, call 1-877-452-7954.

Question 29

What happened to telephone banking?

Accepted Answer

WaFd Bank has rolled out a new voice activated banking service that replaces our former telephone banking.

Question 30

What is voice activated banking?

Accepted Answer

Voice activated banking is a service that uses your unique voice to verify who you are. After you've authenticated your identity securely using your voice, our automated service lets you manage your accounts using voice commands such as "What's my balance?" or "Transfer funds".

Signing up is easy:

Please call 1-800-324-9375 so that we can set up your voice activated banking profile. You'll then be guided to record your voice, so that our service can authenticate you going forward.
Anytime you call in, the service will ask you to authenticate using your voice. Once authenticated, the service says, "Hi, how can I help you today?" and then offers suggestions including "provide balance", "transfer", or "talk to an agent."