WaFd Bank Customer Service
Need help with your WaFd Debit Card?
All WaFd Bank offices and branches will be closed in observance of the following U.S. federal holidays. While branches are closed, Online Banking, Mobile Banking, and ATMs remain available 24/7, and some transactions may be processed on the next business day.
- Thursday, January 1 — New Year's Day
- Monday, January 19 — Martin Luther King Day
- Monday, February 16 — President's Day
- Monday, May 25 — Memorial Day
- Friday, June 19 — Juneteenth
- Saturday, July 4 — Independence Day
- Monday, September 7 — Labor Day
- Monday, October 12 — Indigenous People's Day
- Wednesday, November 11 — Veterans Day
- Thursday, November 26 — Thanksgiving
- Friday, December 25 — Christmas
Voice-Activated Banking
Signing up is easy:
- If you haven't already, sign up for consumer online or mobile banking.
- Next, call 800-324-9375 to set up your Voice-Activated Banking profile - you'll then be guided to record your voice, so our service can authenticate you going forward.
- Anytime you call in, the service will ask you to authenticate using your voice. Once authenticated the service will say, "Hi, how can I help you today?" and then offers suggestions including provide balance, transfer, or talk to an agent.

Over 200 offices to serve you.
From checking, savings and retirement accounts to business loans and corporate real estate financing, WaFd Bank is ready to help bring clarity to banking. We operate in nine western states, including Arizona, California, Idaho, Nevada, New Mexico, Oregon, Texas, Utah, and Washington.
Our common-sense, disciplined approach has stood the test of time and made us one of the strongest financial institutions in America. Find a location near you.
Need help with your WaFd Debit Card?
All WaFd Bank offices and branches will be closed in observance of the following U.S. federal holidays. While branches are closed, Online Banking, Mobile Banking, and ATMs remain available 24/7, and some transactions may be processed on the next business day.
- Thursday, January 1 — New Year's Day
- Monday, January 19 — Martin Luther King Day
- Monday, February 16 — President's Day
- Monday, May 25 — Memorial Day
- Friday, June 19 — Juneteenth
- Saturday, July 4 — Independence Day
- Monday, September 7 — Labor Day
- Monday, October 12 — Indigenous People's Day
- Wednesday, November 11 — Veterans Day
- Thursday, November 26 — Thanksgiving
- Friday, December 25 — Christmas
Voice-Activated Banking
Signing up is easy:
- If you haven't already, sign up for consumer online or mobile banking.
- Next, call 800-324-9375 to set up your Voice-Activated Banking profile - you'll then be guided to record your voice, so our service can authenticate you going forward.
- Anytime you call in, the service will ask you to authenticate using your voice. Once authenticated the service will say, "Hi, how can I help you today?" and then offers suggestions including provide balance, transfer, or talk to an agent.

Over 200 offices to serve you.
From checking, savings and retirement accounts to business loans and corporate real estate financing, WaFd Bank is ready to help bring clarity to banking. We operate in nine western states, including Arizona, California, Idaho, Nevada, New Mexico, Oregon, Texas, Utah, and Washington.
Our common-sense, disciplined approach has stood the test of time and made us one of the strongest financial institutions in America. Find a location near you.