Downtown city street
Downtown city street
Downtown city street
Downtown city street
Downtown city street
Downtown city street

WaFd Bank Customer Service

Give ​us a call.

Someone helping man with online banking on his laptop

Need help with online banking?

Need help with your WaFd Debit Card?

Our branches are closed on the following days:

DATEHOLIDAY
Friday, January 1, 2021New Year's Day
Monday, January 18, 2021Martin Luther King Day
Monday, February 15, 2021Presidents' Day
Monday, May 31, 2021Memorial Day
Monday, July 5, 2021Independence Day (Observed)
Monday, September 6, 2021Labor Day
Thursday, November 11, 2021Veterans Day
Thursday, November 25, 2021Thanksgiving
Saturday, December 25, 2021Christmas

Are you a homeowner having difficulties? Contact us.

  • If you’re concerned about foreclosure or are having difficulty making your loan payments, we encourage you to contact a WaFd Bank branch, or call us at 1-800-324-9375, so we can explore alternative payment options.
  • To explore potential options, please bring us (1) your last 2 pay stubs and last 2 year’s W-2s, (2) if self employed, last 2 year’s tax returns and YTD profit/loss and balance sheet, (3) proof of other income (rental agreements, alimony, etc.), (4) last 2 bank and brokerage statements, (5) loan/creditor balances, account numbers, payments and (6) a list of other assets.
  • For a list of HUD-approved, nonprofit, home ownership counseling organizations, call toll free 1-800-569-4287. Or you may contact the Department of Financial Institutions, the Washington State Bar Association, or the statewide civil legal aid hotline for possible assistance or referrals.