Downtown city street
Downtown city street
Downtown city street
Downtown city street
Downtown city street
Downtown city street

WaFd Bank Customer Service

Give ​us a call.

Someone helping man with online banking on his laptop

Need help with online banking?

Need help with your WaFd Debit Card?

Telephone Banking

  • Access deposit, withdrawal, balance and check clearing information for your WaFd Bank accounts 24 hours a day
  • Transfer money between your WaFd Bank checking and savings accounts
  • Loan payments via an internal transfer
  • Access your WaFd Bank lines of credit

Call 1-877-431-1876

(Outside the U.S. call 801-375-3373)

Telephone Banking

  • Access deposit, withdrawal, balance and check clearing information for your WaFd Bank accounts 24 hours a day
  • Transfer money between your WaFd Bank checking and savings accounts
  • Loan payments via an internal transfer
  • Access your WaFd Bank lines of credit

Call 1-877-431-1876

(Outside the U.S. call 801-375-3373)

Our branches are closed on the following days:

HOLIDAY2022 DATE
New Year's DaySaturday, January 1
Martin Luther King DayMonday, January 17
President's DayMonday, February 21
Memorial DayMonday, May 30
JuneteenthMonday, June 20
Independence DayMonday, July 4
Labor DayMonday, September 5
Veterans DayFriday, November 11
ThanksgivingThursday, November 24
Christmas (Observed)Monday, December 26

Are you a homeowner having difficulties? Contact us.

  • If you’re concerned about foreclosure or are having difficulty making your loan payments, we encourage you to contact a WaFd Bank branch, or call us at 1-800-324-9375, so we can explore alternative payment options.
  • To explore potential options, please bring us (1) your last 2 pay stubs and last 2 year’s W-2s, (2) if self employed, last 2 year’s tax returns and YTD profit/loss and balance sheet, (3) proof of other income (rental agreements, alimony, etc.), (4) last 2 bank and brokerage statements, (5) loan/creditor balances, account numbers, payments and (6) a list of other assets.
  • For a list of HUD-approved, nonprofit, home ownership counseling organizations, call toll free 1-800-569-4287. Or you may contact the Department of Financial Institutions, the Washington State Bar Association, or the statewide civil legal aid hotline for possible assistance or referrals.