WaFd Bank Customer Service

Personal Accounts
Business Accounts

Need help with your WaFd Debit Card?

Call 800-324-9375 if you lost your debit card
Call 866-661-8550 if you forgot your PIN
For international callers, please call 1-206-624-7930.
WaFd Bank customer support is available 24 hours a day 7 days a week.

All WaFd Bank offices and branches will be closed in observance of the following U.S. federal holidays. While branches are closed, Online Banking, Mobile Banking, and ATMs remain available 24/7, and some transactions may be processed on the next business day.

  • Thursday, January 1New Year's Day
  • Monday, January 19Martin Luther King Day
  • Monday, February 16President's Day
  • Monday, May 25Memorial Day
  • Friday, June 19Juneteenth
  • Saturday, July 4Independence Day
  • Monday, September 7Labor Day
  • Monday, October 12Indigenous People's Day
  • Wednesday, November 11Veterans Day
  • Thursday, November 26Thanksgiving
  • Friday, December 25Christmas

Voice-Activated Banking

Signing up is easy:

  1. If you haven't already, sign up for consumer online or mobile banking.
  2. Next, call 800-324-9375 to set up your Voice-Activated Banking profile - you'll then be guided to record your voice, so our service can authenticate you going forward.
  3. Anytime you call in, the service will ask you to authenticate using your voice. Once authenticated the service will say, "Hi, how can I help you today?" and then offers suggestions including provide balance, transfer, or talk to an agent.
Happy mature woman talking on the phone and smiling

Over 200 offices to serve you.

From checking, savings and retirement accounts to business loans and corporate real estate financing, WaFd Bank is ready to help bring clarity to banking. We operate in nine western states, including Arizona, California, Idaho, Nevada, New Mexico, Oregon, Texas, Utah, and Washington.

Our common-sense, disciplined approach has stood the test of time and made us one of the strongest financial institutions in America. Find a location near you.

WaFd Bank's 9 states mapWAORIDNMNVCAAZTXUT
Personal Accounts
Business Accounts

Need help with your WaFd Debit Card?

Call 800-324-9375 if you lost your debit card
Call 866-661-8550 if you forgot your PIN
For international callers, please call 1-206-624-7930.
WaFd Bank customer support is available 24 hours a day 7 days a week.

All WaFd Bank offices and branches will be closed in observance of the following U.S. federal holidays. While branches are closed, Online Banking, Mobile Banking, and ATMs remain available 24/7, and some transactions may be processed on the next business day.

  • Thursday, January 1New Year's Day
  • Monday, January 19Martin Luther King Day
  • Monday, February 16President's Day
  • Monday, May 25Memorial Day
  • Friday, June 19Juneteenth
  • Saturday, July 4Independence Day
  • Monday, September 7Labor Day
  • Monday, October 12Indigenous People's Day
  • Wednesday, November 11Veterans Day
  • Thursday, November 26Thanksgiving
  • Friday, December 25Christmas

Voice-Activated Banking

Signing up is easy:

  1. If you haven't already, sign up for consumer online or mobile banking.
  2. Next, call 800-324-9375 to set up your Voice-Activated Banking profile - you'll then be guided to record your voice, so our service can authenticate you going forward.
  3. Anytime you call in, the service will ask you to authenticate using your voice. Once authenticated the service will say, "Hi, how can I help you today?" and then offers suggestions including provide balance, transfer, or talk to an agent.
Happy mature woman talking on the phone and smiling

Over 200 offices to serve you.

From checking, savings and retirement accounts to business loans and corporate real estate financing, WaFd Bank is ready to help bring clarity to banking. We operate in nine western states, including Arizona, California, Idaho, Nevada, New Mexico, Oregon, Texas, Utah, and Washington.

Our common-sense, disciplined approach has stood the test of time and made us one of the strongest financial institutions in America. Find a location near you.

WaFd Bank's 9 states mapWAORIDNMNVCAAZTXUT

Forbes 2025 badge for Best-In-State Bank, WaFd Bank.Awarded America's Best-in-State Bank

Awarded America's Best-in-State Bank

Best-In-State Bank in Nevada, New Mexico, and Oregon. Top 3 for Washington.

Forbes Best-in-State Banks 2025