Q: Which accounts are eligible?

Green , Stellar Plus or Select Checking are eligible.

Question 1

What is My WaFd Wins?

Accepted Answer

My WaFd Wins is a suite of benefits that come with eligible accounts. Benefits include:

Credit Monitoring (includes credit report, credit score and fraud alerts)
Identity Monitoring
Accidental Death and Dismemberment Insurance
Mobile Phone Protection
Travel and Leisure Discounts
Buyer's Protection and Extended Warranty
Health Discount Savings
Cash Back opportunities with Shopping Rewards

Question 2

Which accounts are eligible?

Accepted Answer

Green, Stellar Plus or Select Checking are eligible.

Question 3

Who are eligible family members?

Accepted Answer

Spouse
Persons qualifying as domestic partner
Parents of the account owner, who reside in the same household
Children under age 25

Question 4

How do I register or access My WaFd Wins benefits?

Accepted Answer

Primary or joint owners of an eligible account can sign up easily via online or mobile banking. If we have your phone number and email, we will activate credit monitoring for you within five business days and notify you via email.

Eligible family members or primary/joint owners not using online or mobile banking can sign up by visiting mywafdwins.wafdbank.com.

Question 5

How do I get credit monitoring services?

Accepted Answer

You can access My WaFd Wins through online banking or the mobile app which will automatically grant access.
If we have your phone number and email, we will activate credit monitoring for you within five business days and notify you via email.
If you do not wish to use online banking or the mobile app, you can set up credit monitoring directly through mywafdwins.wafdbank.com

Question 6

How do I enroll in accidental death benefits?

Accepted Answer

Account holders of eligible accounts are automatically enrolled for Accidental Death and Dismemberment insurance. To learn more refer to the AD&D certificate provided at account opening or access your benefits.

Question 7

How much does the mobile phone protection cover?

Accepted Answer

You'll receive up to $400 per year to reimburse the cost of replacing or repairing up to four devices if they are damaged or stolen. Important: your cell phone bill must be paid out of your eligible account to qualify for this benefit.

Question 8

What if I am a victim of identity theft?

Accepted Answer

Repairing the damage caused by an identity theft event may take time and money to resolve. When you suspect your identity has been compromised it's important to act quickly to reduce the damage.
My WaFd Wins clients are eligible for up to $10,000 to cover reasonable expenses associated with restoring their identity after an identity theft event. A fraud specialist is assigned to manage their case until their identity is restored.
Coverage is effective as soon as the client has registered for My WaFd Wins.
Refer to the Identity Theft - Guide to Benefits provided at account opening to access your benefits.
Contact us should you have questions.

Question 9

How do I get my credit report*?

Accepted Answer

My WaFd Wins clients can request their Experian Credit Report every six months or upon receipt of a credit alert.

* Requires registration at mywafdwins.wafdbank.com

Question 10

How do I get my credit score?

Accepted Answer

My WaFd Wins clients can refresh their credit score every month and access a Credit Score Tracker which plots their monthly credit score on a chart so changes can be easily seen over time. We will remind you of your monthly credit score availability via email.

Question 11

How do I get movie tickets?

Accepted Answer

Here are the steps for mywafdwins.wafdbank.com on a desktop computer:

Click on Travel and Leisure tab
Click Access Benefit
Under Other Benefits, click on Theme Park & Movie Tickets
Click on CLICK HERE to order movie tickets

Here are the steps for mywafdwins.wafdbank.com on a mobile device

From the sandwich menu, select Travel and Leisure
Click Access Benefit
Scroll to bottom to see Other Benefits
Click on Theme Park & Movie Tickets
Click on CLICK HERE to order movie tickets

My WaFd Wins Frequently Asked Questions